Contact Us

Main Office:

Westchester Residential Opportunities, Inc.
470 Mamaroneck Avenue
White Plains, NY 10605
Mon.-Fri. 9:00am-5:00pm; except Wed. 9:00am-9:00pm
Tel : 914-699-4561
Fax: 914-428-9455

Mount Vernon Office:

Westchester Residential Opportunities, Inc.
116 West First Street
Mount Vernon, NY 10550
Call for hours or appointment
Tel : 914-699-4561

Staff Directory:

Marlene Zarfes
Executive Director Ext. 306
mzarfes@wroinc.org

Andrew Smith
Deputy Executive Director Ext. 339
mzarfes@wroinc.org

Human Resources/Access to Home Manager:

Nneka Reed
Director of Human Resources Ext. 315
payroll@wroinc.org

Financial Department:

Toussaint Gauvin
Financial Director Ext. 337
fiscal@wroinc.org

First Time Home Buying:

Cindy Gago
Home Buying Counselor Ext. 311
cgago@wroinc.org

Cecilia Alantara
Home Buying Counselor Ext. 338
calantara@wroinc.org

Supported Services:

Dolores Reyes
Independent Living Director Ext. 165
dreyes@wroinc.org

Trisha Diflate
Case Manager Ext. 321
tdiflate@wroinc.org

Karen Scott
Case Manager Ext. 325
kscott@wroinc.org

Senior Housing:

John Baker
Senior Housing and Reverse Mortgage Counselor Ext. 313
jbaker@wroinc.org

Esperanza Marte-Pina
Senior Housing Counselor Ext. 312
seniorhousing@wroinc.org
*Se habla espanol

Apartment Vacancy Listings:

Maureen Davis
Admininstrative Assistant Ext. 301
mdavis@wroinc.org

Mortgage Default Program:

Veronica Raphael
Mortgage Default Prevention Director Ext. 334
vraphael@wroinc.org

Cindy Gago
Mortgage Counselor Ext 311
cgago@wroinc.org

Cecilia Alcantara
Mortgage Counselor Ext. 338
calcantara@wroinc.org

Fair Housing:

Ariana Calderon
Program Manager, Education and Outreach Ext. 336
acalderon@wroinc.org

Andrew Smith
Fair Housing Testing Coordinator Ext. 339
asmith@wroinc.org

Andrea Vargas
Fair Housing Investigator Ext. 341
avargas@wroinc.org

General Housing/Eviction and Utility Shut-off Prevention:

Delores Palmer
General Housing Director Ext. 305
housinghelp@wroinc.org

Sade Arias
Retention Counselor Ext. 333
sarias@wroinc.org

Maria Jimenez
Retention Counselor Ext. 310
mjimenez@wroinc.org

Jeannette Tuitt
Program Assistant Ext. 318
jtuitt@wroinc.org