Position Title: Development Manager

Location: White Plains, NY

Salary: Full-Time $75,000 – $90,000 annually

Westchester Residential Opportunities (WRO) is a nonprofit organization located in White Plains, New York
whose mission is to promote fair, affordable and accessible housing for all individuals in the lower Hudson Valley
region.

The Development Manager is a full-time position in our White Plains office that will play an important role in
helping the organization increase its funding from private sources and grow community engagement and
awareness of WRO’s programs and services. This position will provide operational and administrative leadership
for the donor engagement and fund development efforts of the organization and is an ideal position for someone
with broad skills in nonprofit development. Successful candidates will be personable and relationship- centered
individuals with strong verbal and written communication skills.

DUTIES AND RESPONSIBILITIES
Reporting to the Executive Director and working closely with the Deputy Director, Board of Directors and its
designated Committee(s), the Development Manager will be responsible for the following:

Donor Development & Fundraising:

• Work in partnership with the Executive Director, Deputy Director and Board to develop and execute
  comprehensive fundraising strategies aligned with organizational goals, including WRO’s annual
  fundraising plan;
• Identify new mid-level and major gift donors (individual, corporate and foundational) with the goal of
  bringing them on board as recurring funders;
• Develop and execute donor stewardship activities, including acknowledgments, recognition, and reporting;
• Develop and execute a strategic communications plan to include regular email updates to WRO donors and
  other key constituencies, and develop other donor communiques and reports as needed;
• Ensure accurate and timely donor record keeping, gift processing, donor acknowledgments and list
  management to leverage opportunities to align constituent interest with program and development
  priorities, utilizing WRO’s donor database (Bloomerang) and other resources;
• Lead corporate and foundation partnership development efforts;
• Oversee and manage annual fundraising events;
• Manage corporate and foundation proposal development, submission, tracking, and reporting;
• Work with staff across the organization to integrate communications, branding and programs into
• Oversee the production of WRO’s annual report;
• Manage the strategy for WRO’s social media, email communications and printed material development;
• Collaborate with finance and accounting teams to ensure accurate recording and reporting of fundraising revenue;
• Support grant-writing and management efforts, as needed

Community Engagement:

• Communicate the mission, vision, and work of WRO through representation of the organization at various internal and community-driven events;
• Represent WRO in community-based professional and trade organizations, conferences, and meetings with knowledge and professionalism

Qualifications:

• At least 4 years of professional experience related to development, nonprofit fundraising, and/or communications;
• Proven experience in donor relationship development and nonprofit fundraising;
• Knowledge of and experience with foundation and corporate philanthropic giving;
• Excellent organizational and interpersonal skills;
• Ability to work with people of diverse social and cultural backgrounds, including donors, colleagues within the organization and the population of people served;
• Experience with donor database management (Bloomerang preferred, but not required);
• Commitment to and passion for WRO’s mission;
• Collegial, team-oriented working style with a willingness to share in both strategic thinking and administrative tasks;
• Consistent application of confidentiality, discretion, diplomacy and tact;
• Highly organized, detail-oriented, accurate, precise and capable of managing multiple priorities effectively;
• Positive attitude and a sense of humor;
• Self-starter who can work independently in a deadline-driven environment to see projects through to completion;
• Ability to successfully manage multi-functional projects, priorities and timelines;
• Strong writer with demonstrated excellence in verbal and written communications;
• Experience using social media for promotional purposes;
• Intermediate to advanced skills in Microsoft Word, Excel, and PowerPoint; experience with Canva, Constant Contact, and graphic design tools & other fundraising software and tools a plus;
• Valid driver’s license and access to a car, or willingness to commute by public transit throughout Westchester and neighboring counties;
• Flexibility with work schedule – position requires occasional evening and weekend work
  

How to Apply:
Please email a resume, cover letter, and salary expectations, referencing Development Manager in the subject line to payroll@wroinc.org

WRO is an Equal Opportunity Employer

Position Title: Fair Housing Test Coordinator

Reports To: Fair Housing Director

Location: White Plains, NY

Employment Type/Salary: Full-Time, $60,000 – $65,000 annually

Westchester Residential Opportunities (WRO) is a nonprofit organization located in White Plains, New York whose mission is to promote fair, affordable and accessible housing for all individuals in the Lower Hudson Valley region. WRO employs a variety of tools to advance this objective including civil rights testing and investigation, education and outreach, training and advocacy, research, collaboration and enforcement.

Position Summary:
A Fair Housing Test Coordinator manages and conducts fair housing testing programs designed to identify and document housing discrimination under federal, state and local fair housing laws. This role is critical in ensuring fair and equal access to housing opportunities.

Key Responsibilities:

Program Coordination & Oversight

• Supervise and manage one or more fair housing staff members
• Supervise deliverables and grant reporting for one or more fair housing grants
• Support the entire fair housing department in achieving their goals

Test Planning & Execution

• Recruit, train, and retain a diverse pool of testers
• Design, implement, and manage fair housing testing assignments (rental, sales, lending, insurance) based on complaints or systemic investigations
• Review completed test reports for accuracy, consistency, and completeness
  Intake and Outreach
• Develop and maintain relationships with realtors, community organizations and governmental agencies
• Conduct complaint intake and investigation
• Plan, schedule and present fair housing outreach and education events and materials

Reporting & Compliance

• Track departmental information using basic office technology, including Microsoft and GoogleSuite tools
• Maintain strict confidentiality and data integrity
• Conduct quality assurance reviews of testing files

Enforcement

• Evaluate results of investigations and make recommendations for enforcement
• Maintain organized records for potential investigations or litigation
• Assist in preparing cases for administrative complaints or court proceedings
• Other duties as assigned by the Fair Housing Director

Qualifications:

Education & Experience

• Bachelor’s degree in public policy, social work, criminal justice, or related field (or equivalent experience)
• Experience in fair housing, civil rights, investigations, or nonprofit program coordination preferred

Skills

• Strong attention to detail and analytical thinking
• Ability to manage multiple cases and deadlines
• Excellent written and verbal communication
• Discretion handling sensitive/confidential information
• Spanish language a plus
• Team player

Preferred Knowledge

• Familiarity with fair housing law
• Understanding of discrimination indicators (race, disability, familial status, etc.)
• Experience with case management or database systems

Work Environment

• Full-time position at White Plains office, typically Monday–Friday 9am-5pm, with occasional evening/weekend events. Limited remote work may be available after a time.
• Occasional travel for outreach, training, or investigations

How to Apply:
Please email a resume and cover letter as a PDF or Word attachment, along with salary expectations, referencing Fair Housing Test Coordinator in the subject line to payroll@wroinc.org

WRO is an Equal Opportunity Employer

Position Title: Executive Director

Reports To: Board of Directors

Location: White Plains, NY

Employment Type/Salary: Full-Time, $125,000-$175,000 annually, depending on experience

Westchester Residential Opportunities, Inc. (WRO) is a 501(c)(3) nonprofit organization founded in 1968 to promote equal, affordable and accessible housing opportunities for all residents of the Lower Hudson Valley of New York. Programs include promoting fair housing; housing counseling, including first-time home buyer and mortgage default by Certified housing counselors; affirmative marketing of affordable housing; and providing independent living for individuals living with mental illness. WRO employs 50 staff with an annual budget of $5,000,000.

For more information go to WRO’s website: wroinc.org

Specific experience, qualifications and characteristics

• Over five years’ experience successfully leading non-profits with multifunctional oversight, ideally in the fields of housing or social justice
• Enthusiasm for WRO’s mission
• Advanced degree in law, social work, or other relevant field (A bachelor’s degree in a relevant field may be acceptable if combined with experience in housing and/or social justice.)
• Proven track record in revenue generation from diverse sources
• Outstanding oral and written communication skills
• Experience in media engagement and policy advocacy

Key Responsibilities
    Strategic Leadership and Vision

• Collaborate with the Board of Directors and senior leadership team to refine and execute a multi-year strategy that advances WRO’s mission and improves sustainability
• Advance a powerful, persuasive organizational brand and narrative that showcases WRO’s impact, scale, and thought leadership
• Partner with the Board of Directors to strengthen organizational leadership, identify high-caliber Board candidates, and align governance practices with WRO’s strategic goals
• Evaluate risks and opportunities across policy and funding landscapes, in consultation with the Board of Directors
• Recruit, mentor, and retain a high-performing, mission-driven leadership team that delivers operational excellence and sustainable growth

Operational /Programmatic Oversight

• Oversee the adequacy and soundness of the organization’s financial structure working closely with the Chief Financial Officer and Board Finance Committee to ensure financial integrity, proactive risk management, and transparent accountability
• Establish current and long-range objectives, plans, and policies subject to the approval of the Board of Directors
• Align budgets to strategic priorities, steward reserves, and ensure financial practices enable bold innovation, risk assessment and sustained impact
• Review operating results of the organization and take steps to ensure that appropriate measures are taken to correct adverse results
• Oversee and confirm compliance with funders’ requirements
• Develop and maintain awareness of relevant legislation, regulations, and federal, state or local ordinances
• Participate in regular evaluation of management team and oversee evaluation of all staff
• Establish and maintain an effective system of information exchange throughout the organization

External Engagement and Relationship Development

• Represent the organization to government agencies, major donors, the financial community, stakeholders and the general public
• Develop and implement a strategy to deepen and diversify relationships with public and private sector partners that unlock resources, influence, and programmatic reach
• Participate with like-minded organizations in advocacy to promote policies that advance WRO’s mission
• Develop relationships with government representatives on the federal, state and local levels
• Promote WRO’s expertise to the media as a reliable source for comments
• Work closely with Development Manager and Board Fundraising Committee to implement fundraising strategies and relationships to identify high-impact opportunities for diversified, sustainable income

How to Apply:
Please email a resume and cover letter as a PDF or Word attachment, referencing Executive Director in the subject line to media@wroinc.org

WRO is an Equal Opportunity Employer

Position Title: Fair Housing Investigator/Counselor

Westchester Residential Opportunities (WRO) is a nonprofit organization located in White Plains, New York whose mission is to promote fair, affordable and accessible housing for all individuals in the lower Hudson Valley region. WRO employs a variety of tools to advance this objective including civil rights testing and investigation, education and outreach, training and advocacy, research, collaboration and enforcement.

The Fair Housing Investigator/Counselor will work under one or more fair housing grants from the New York State Homes and Community Renewal, New York State Attorney General, U.S. Department of Housing and Urban Development, and/or other funders. The Fair Housing Investigator/Counselor will assist the Fair Housing team to achieve its goals and efforts to monitor, address and prevent housing and lending discrimination. The Investigator/Counselor will report indirectly to the Fair Housing Director and directly to the Fair Housing Test Coordinator for the referenced grant(s).

Essential Duties and Responsibilities include:

• Providing support to the Fair Housing/Fair Lending Program
• Assisting with planning and scheduling fair housing outreach and education events
• Assisting with preparation, presentation and distribution of education and outreach materials
• Assisting with recruitment, training and supervision of testers
• Designing and conducting fair housing and fair lending tests and other investigations
• Evaluating results of investigations & making recommendations to supervisors for enforcement
• Receiving, documenting and investigating complaints, in particular of housing discrimination
• Educating individuals and organizations about their fair housing rights and obligations
• Tracking departmental information using basic office technology, including Microsoft Office, GoogleSuite and proprietary databases
• Tracking and compiling statistical and demographic information
• Assisting in recordkeeping and reporting
• Other duties as assigned

Knowledge and Qualifications:

• Bachelor’s degree; focus on civil rights, social work, public policy or other related field preferred
• At least one year of experience working in civil rights or other related field
• Access to reliable transportation
• Strong management and organizational skills
• A strong commitment to the principles of social justice and equal opportunity for all
• Strong written and verbal communication skills
• Strong critical thinking and analytical skills
• Attention to detail
• Ability to interact respectfully with people from diverse cultural, racial and socio-economic backgrounds
• Proficient in basic office technology, including Microsoft Office and GoogleSuite
• Research, statistics and data visualization skills a plus
• Spanish language strongly preferred
• Ability to work on multiple projects simultaneously and meet strict deadlines
• Excellent team communicator/team player

Anticipated Salary Range: $50,000-$52,000 depending on experience.

How to Apply: Please email a resume and a cover letter explaining your interest in the position, referencing Fair Housing Investigator/Counselor in the subject line to:

Nneka Reed
Human Resources Director
Westchester Residential Opportunities
470 Mamaroneck Avenue, Suite 410
White Plains, NY 10605
Email: payroll@wroinc.org

WRO is an Equal Opportunity Employer

Position Title: Per Diem Fair Housing Tester Positions

Westchester Residential Opportunities, Inc. (WRO), a non-profit housing counseling agency which has been protecting Westchester County residents for over 50 years by advocating with the community for fair, affordable and safe housing for all, is seeking individuals to serve as Fair Housing Testers in our Fair Housing program. If selected, these individuals would be expected to work on an “as needed” basis. Testers will be paid a per diem stipend.

Qualifications:

• Good verbal and written skills

• Ability to write a report

• Reliability and follow through on assignments

• Able to maintain confidentiality

• Able to follow instructions

• Responsibly maintain communication

• Honesty and objectivity

• Own a cell phone

• Must attend paid training session

Training sessions take place at the WRO offices located at 470 Mamaroneck Avenue, Suite 410, White Plains, New York 10605.

If you are interested or would like more information on these positions, please send an email to Aurela Shkoza at ashkoza@wroinc.org or call (914) 428-4507 x336.