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WRO promotes equal, affordable & accessible housing
opportunities for all residents in our region.

Click here to complete our housing intake form,
and then return it to us by email at info@wroinc.org

Get Involved!

Finance Associate

Westchester Residential Opportunities (WRO) is a non-profit organization located in White Plains, New York whose mission is to promote fair, affordable and accessible housing for all individuals in the lower Hudson Valley region.

The Finance Associate is responsible for certain financial and operational functions of WRO, including making and recording deposits, paying vendors, and preparing vouchers for grant contracts. The Finance Associate reports to the Grants Manager.


  • Processing bank deposits and recording the deposits in WRO’s accounting software, as well as maintaining records for the deposits

  • Assisting with recording vendor invoices in the accounting software

  • Preparing checks to vendors and maintaining records of check payments

  • Preparing billing vouchers for grant contracts and related coordination with grant funders

  • Coordinating and facilitating staff timesheet preparation and retention

  • Assisting the Grants Manager with expense allocation to grant contracts

  • Providing documentation to and responding to questions from WRO’s auditors

Other project-based responsibilities, which may include:

  • Facilitating periodic reporting to funders

  • Creating grant funding budgets

  • Automating certain finance processes

  • Office operational efficiency and resources

  • Human resources requirements

  • Development and fundraising initiatives

  • Other projects to support the Executive Director and Deputy Executive Director


  • Associate’s degree or higher in business administration or accounting, ideally

  • Professional demeanor

  • Willingness to learn

  • Strong organizational and interpersonal skills

Anticipated Salary Range: $45,000 – $50,000 (full-time), depending on experience

How to Apply:
Please email a resume, cover letter, and salary expectations, with Finance Associate in the subject line to:
Nneka Reed
Human Resources Director
Westchester Residential Opportunities
470 Mamaroneck Avenue, Suite 410
White Plains, NY 10605
Email: payroll@wroinc.org

Housing Retention Counselor (HRC)

web imagePosition Purpose:
Provide assistance to the Program Coordinator in the planning, design, implementation, and evaluation of the Eviction Prevention program.

Essential Job Responsibilities:

  • Financial Assistance: The WRO General Housing (GH) team will assess clients who have been denied assistance by DSS and/or other referral sources and determine if qualified to receive assistance for eviction and utility arrears, first month’s rent, security deposits and/or moving expenses. The team’s assessment of financial viability will use the processes established as a nationwide standard established for HUD-Certified Housing Counselors. The team will provide financial assistance to those deemed eligible.

  • Utility Arrears: The GH team will assess clients to determine if they are eligible to receive utility arrears assistance provided that the household has received termination notice and termination will result in eviction or temporary displacement. The team must communicate with the various Funding Source Contacts prior to determining eligibility.

  • Mediation Services: The HRC and Program Coordinator will mediate between the landlord and tenant to resolve rent arrears in order to maintain tenant housing. The GH team will also work with Section 8 families to restore certificate if voucher has been rescinded.

  • Budget and Financial Education: The HRC will provide individual and group budget counseling and financial education using the forms and processes defined by HUD as best practices for HUD-Certified Housing Counselors.

  • Assessment and Referral: The Counselor will assess clients’ needs related to housing retention, develop a written Individual Service Plan (ISP) for each accepted participant, and link them to appropriate benefits, services and resources.

  • Case Management: The HRC will continue to help participants access new services and benefits to enhance financial self-sufficiency and housing retention for up to one year after providing emergency financial assistance. Part of our team’s focus will be on helping clients become linked effectively with ongoing case management or care coordination.

  • Co-Located Services: The HRC may be assigned to work out of co-located space in White Plains, Yonkers, Mt. Vernon and/or Peekskill. The HRC will also meet with clients as needed in WRO’s main office in White Plains or in other community settings, e.g. accompanying clients to meet with landlords to provide translation and advocacy services.

  • CoC Collaboration: The HRC will enter data appropriately into WRO’s HMIS & CMS software and follow all applicable CoC regulated policies.

  • Reporting & Billing: The HRC will maintain records and receipts for all program expenses and client documents.

  • Other Duties: The HRC will perform any other lawful and reasonable duties assigned.

Minimum Job Requirements:
Minimum job requirements for this position include a college Bachelor’s degree, at least 3 years of experience in Housing Counseling or a related field, bilingual fluency, both written and spoken, in Spanish and English is preferred, cultural competence to work effectively with our targeted clients, and a working knowledge of public benefits and entitlements. Preference will be given to candidates familiar with our target communities, those with access to a car for work-related travel throughout Westchester County and those currently possessing the HUD Housing Counseling certification or must complete the required online training and receive certification as a HUD-Certified Housing Counselor within the first six months of employment.

$45k-$50k annually

How to Apply:
Please email a resume and cover letter, as an attachment, explaining your interest in the position referencing Housing Retention Counselor to:
Human Resources Director
Westchester Residential Opportunities
470 Mamaroneck Avenue, Suite 410
White Plains, NY 10605
Email: payroll@wroinc.org

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Per Diem Fair Housing Tester Positions

Westchester Residential Opportunities, Inc. (WRO), a non-profit housing counseling agency which has been protecting Westchester County residents for over 50 years by advocating with the community for fair, affordable and safe housing for all, is seeking individuals to serve as Fair Housing Testers in our Fair Housing program. If selected, these individuals would be expected to work on an “as needed” basis. Testers will be paid a per diem stipend.


  • Good verbal and written skills

  • Ability to write a report

  • Reliability and follow through on assignments

  • Able to maintain confidentiality

  • Able to follow instructions

  • Responsibly maintain communication

  • Honesty and objectivity

  • Own a cell phone

  • Must attend paid training session

Training sessions take place at the WRO offices located at 470 Mamaroneck Avenue, Suite 410, White Plains, New York 10605.

If you are interested or would like more information on these positions, please send an email to dsullivan@wroinc.org. or call (914) 428-4507 x341.

Become Involved: Volunteer!

web imageVolunteer opportunities exist in many of our programs, including Mortgage Default, Eviction Prevention, Senior Housing, Fair Housing and Homebuyer Counseling and Education. Volunteers are also needed to assist with a variety of administrative and clerical tasks, including filing, data entry and answering phones.

For more information on how you can help, please contact:
Marlene Zarfes, Executive Director
Phone: (914) 428-4507 ext. 306
Email: mzarfes@wroinc.org